"I've used PII services for many years in root cause investigations of complex equipment, organizational issues and human error reduction, with consistently good results."
~ Bob Powers
President
AEP Utilities
The foundation of sound industrial safety and operation is sound human performance -- human performance free of consequential human errors. PII's 25-year research and analysis of more than 11,000 injury and operational event data has yielded a detailed understanding of critical controlling parameters that affect all aspects of human errors. With this understanding and newly developed error-free℠ technology, PII is able to help companies, organizations, or programs to achieve error-free℠ operations in a short period of time. PII assures that this error-free℠ technology could practically eliminate consequential errors by a minimum factor of ten reduction in consequential error rates. Using this groundbreaking technology, PII's clients enter into and stay in the Error-Free Zone℠ with practically zero injuries or events. In the Error-Free Zone℠, workers are free from the fear of unexpected injury, and companies could avoid costly consequences of unexpected operating events.
88% of injuries occur during routine work, in seemingly normal work conditions, by experienced workers.
With this error-free℠ technology, PII can quantitatively asses an organization, a program, or a company, and determine the weakest links of the system and their contribution to poor performance (manifested as injuries and/or operational events). Just doing quantitative assessment, however, is not enough to ensure error-free℠ operation. PII follows the assessment with cost-effective fixes for inadequate LOPs (layers-of-protection), and with tailored error-free℠ training for the workforce. The training courses, packed with real-life data and examples, are tailored to the organization based on its specific levels of work, experience, knowledge, age, and working environment. Our solutions are not one-size-fits-all, and are work-group specific.
Some critical controlling parameters that affect human errors were extensively studied quantitatively in the Error-Free℠ technology. The results are factored into PII's quantitative assessment and Error-Free℠ training courses:
- Human Error Cycles
- Distractions, Drowsiness, Over-confidence, Time-pressure (DDOT)
- Complacency and Group Think
- Trust and Betrayal
- Mindset
- Attitudes and Leadership
- Personality and Gender Effects
- Brain Abnormality (Dyslexia, Color-blindness, etc.)
- Motivation and De-motivation
- Communication Error Traps
- Age Effects
- Experience Effects
- Memory and Learning
- Environmental Effects
- Holiday Effects
- Behavior Modification and Rules
- Psychologically-Based Analytical Thinking
- Team Effects
- Layer-of-Protection Management
- Hidden Agenda Analysis
The answer is...
Tuesday is the day of the week with the highest rate of injuries in routine work.