Error Reduction

Human Error Reduction
Review and Verification Errors
Procedural Errors
Organizational and Programmatic Failures

Analysis Courses
Reduction of Procedural Errors

Why Is This Course Essential?

Past research has shown that more than 93% of procedures are written with hidden human error traps embedded in them. Often, the workers make errors resulting from these hidden human error traps. This 2-day course teaches the procedure users and writers about these traps so that they can be either eliminated from the procedures or can be avoided during the execution of the procedures.


What Are the Benefits?
This course will help you reduce the unintended human errors (such as omitting a page or a step, misunderstanding a statement, etc.) during procedure execution significantly. You, as a worker, will be taught to know all the human errors traps embedded in the procedures and how to avoid them. As a procedure writer, you can prevent many errors in the future by writing error-proof procedures.


What Is The Content Of This Course?
Introduction to procedure and check lists Procedural errors (a study of 2,300 procedural errors) 25 procedural error traps In-field decision making N/A steps Inadequate verification design Inadequate review design Lack of hold points Others Elimination of procedural human error traps Error proof procedure design Examples Human error rate analysis of procedures Before implementation Optimization After implementation Prevention of procedural errors Error-proof procedure design Human error rate analysis prior implementation Detection of procedural errors Observation techniques Symptoms of procedural error traps Correction of procedural errors Compensatory techniques Re-writing with error proof statements
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