Error
Reduction
Human Error Reduction
Review and Verification Errors
Procedural Errors
Organizational and Programmatic
Failures
Analysis Courses |
Reduction of Procedural
Errors
Why Is This Course Essential?
Past research has shown that more than 93% of
procedures are written with hidden human error traps embedded in
them. Often, the workers make errors resulting from these hidden
human error traps. This 2-day course teaches the procedure users
and writers about these traps so that they can be either eliminated
from the procedures or can be avoided during the execution of the
procedures.
What Are the Benefits?
This course will help you reduce the unintended
human errors (such as omitting a page or a step, misunderstanding
a statement, etc.) during procedure execution significantly. You,
as a worker, will be taught to know all the human errors traps embedded
in the procedures and how to avoid them. As a procedure writer,
you can prevent many errors in the future by writing error-proof
procedures.
What Is The Content Of This Course?
Introduction
to procedure and check lists Procedural errors (a study of 2,300
procedural errors) 25 procedural error traps In-field decision making
N/A steps Inadequate verification design Inadequate review design
Lack of hold points Others Elimination of procedural human error
traps Error proof procedure design Examples Human error rate analysis
of procedures Before implementation Optimization After implementation
Prevention of procedural errors Error-proof procedure design Human
error rate analysis prior implementation Detection of procedural
errors Observation techniques Symptoms of procedural error traps
Correction of procedural errors Compensatory techniques Re-writing
with error proof statements |