Performance Improvement chose the pyramid as its logo in 1987, because it reflects the dual concepts of technology and endurability.
PII's pyramid is divided into four parts: human performance, equipment failures, organizational and programmatic (O&P) issues, and management issues. Each part represents a group of symptoms that transcend all problems. PII uses these four parts to represent the foundational basis of every aspect of our technology and expertise. Our services usually combine one or more, and sometimes all, of the pyramid's four parts.
In general, problems typically present as equipment failures or human errors, sometimes involving injuries. However, the problems are most likely the result of O&P problems. When O&P problems are severe or prevalent, management problems are most likely the cause.
PII's experts posess in-depth knowledge and experience in all four areas depicted in the performance pyramid. For this reason, we are confident that we can accurately diagnose the real reasons for a given performance problem, and recommend practical, cost-effective solutions to help you solve them once and for all.